Privacy Policy

Information you provide

When you contact us or submit a project brief, we may collect information such as:

• your name;
• work email address;
• company or organisation;
• website address;
• services or capabilities you are interested in;
• approximate project investment;
• preferred timeline;
• information you include in your project brief; and
• any other information you choose to provide when communicating with us.

Please do not submit passwords, payment-card information, confidential credentials, sensitive personal information or information that you are not authorised to share.

Information collected automatically

When you visit the website, our hosting, security and infrastructure providers may automatically receive limited technical information such as:

• IP address;
• browser and device information;
• operating system;
• referring page;
• pages requested;
• date and time of access; and
• diagnostic, security or server-log information.

We may also use analytics or advertising technologies to understand website performance and marketing effectiveness. Where these technologies require cookies or similar identifiers, we will use them in accordance with applicable requirements.

We may use information collected through the website to:

• review and respond to project enquiries;
• determine whether Ouroboros Media is a suitable fit for a project;
• arrange meetings and communicate with prospective or existing clients;
• prepare proposals, recommendations or scopes of work;
• operate, secure and improve the website;
• understand how visitors interact with our website;
• measure the effectiveness of our marketing;
• prevent spam, fraud, misuse and security incidents;
• maintain appropriate business records; and
• comply with legal or regulatory obligations.

We do not sell personal information.

Information submitted through our project form is used primarily to evaluate your enquiry and communicate with you about potential work.

Submitting a project brief does not create a client, agency, advisory or contractual relationship between you and Ouroboros Media.

If we decide to work together, additional information may be collected and processed under the relevant proposal, agreement, statement of work or other client documentation.

Our website may use cookies and similar technologies that are necessary for security, functionality and website delivery.

We may also use analytics, advertising or measurement technologies where appropriate. These may help us understand traffic, campaign performance and how visitors use the website.

Where required, visitors will be given appropriate choices regarding non-essential cookies.

You may also control cookies through your browser settings, although disabling certain cookies can affect website functionality.

We may use trusted third-party providers to support functions such as:

• website hosting and infrastructure;
• security and spam prevention;
• form processing;
• email and business communications;
• analytics and reporting;
• customer relationship management;
• scheduling; and
• advertising measurement.

These providers may process information on our behalf only as reasonably necessary to provide their services.

We may also disclose information where required by law, regulation, court order or another lawful request, or where reasonably necessary to protect our rights, users, systems or business.

Some of the technology and service providers we use may process or store information outside Pakistan.

Where personal information is transferred internationally, we take reasonable steps to work with reputable providers and handle information in accordance with applicable requirements.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, resolving disputes, protecting our legal interests and satisfying applicable legal or regulatory requirements.

Information that is no longer reasonably required may be deleted, anonymised or securely archived.

We use reasonable administrative, organisational and technical measures intended to protect information from unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system, internet transmission or electronic storage method can be guaranteed to be completely secure.

Depending on where you are located and the laws that apply, you may have rights relating to your personal information, including the ability to request access to, correction of or deletion of certain information.

You may also ask us to stop using your information for direct marketing communications.

To make a privacy-related request, contact us using the details provided on our Contact page. We may need to verify your identity before completing certain requests.

Our website may contain links to social networks, messaging platforms or other third-party websites.

We do not control those services and are not responsible for their privacy practices. Their own privacy policies apply when you visit or interact with them.

This website and our services are intended for businesses and professional users and are not directed to children.

We do not knowingly seek to collect personal information from children through this website.

We may update this Privacy Policy from time to time to reflect changes to our website, technologies, business practices or legal requirements.

The latest version will be published on this page with an updated “Last updated” date.

For questions about this Privacy Policy or how we handle personal information, contact:

Ouroboros Media (SMC-Private) Limited
Islamabad, Pakistan

Use the email address or contact options published on our Contact page.